Indepth

Indepth / Products & Services

bullet Technology/Dictation Options
bullet Services
bullet Process
bullet Why ATS?
bullet HIPAA Compliance & Security

 
Technology/Dictation Options

bullet Toll-free number provides you access from anywhere, at anytime.
bullet  Each user has his/her own account
bullet  Eliminates need for dictation equipment in the office

Services

We offer services for all medical offices including, but not limited to:

bullet  Allergy
bullet  General surgery
bullet  Internal/Family Medicine
bullet  OB-GYN
bullet  Oncology
bullet  Ophthalmology
bullet  Orthopedics
bullet  Radiology
bullet  Sleep medicine/Pulmonology

Process

The ATS transcription team provides your office with accurate, efficient records using 4 simple steps.  Throughout the process, your office staff can monitor the progress of your dictation by accessing our secure server.

Step 1:   Dock your digital handheld or use your personalized username to phone in your dictation on the 800 number provided.  This will auto transfer the audio files to our secure server.

Step 2:   Our experienced transcriptionists access and type the voice files, which are then sent back to ATS.

Step 3:   Files are sent to quality assurance, where they are proofread for clarity and accuracy.

Step 4:   Files are uploaded to MedType.net.

Why ATS?

As an independent company, ATS is capable of providing transcription services to our clients at a lower cost than in-house transcription.   Our rates are based on productivity, meaning you pay for the work that we do, rather than the time we spend doing it.  This saves your practice unnecessary costs incurred by hiring salaried employees, such as benefits, paid time off, office space, and overhead costs.

We pride ourselves, not just on quality work, but on quality customer service.  We love what we do and we truly appreciate our clients.  We see ourselves, not as out-sourced transcriptionists, but as an extension of your office staff.  As such, we promise to go above and beyond the call of duty to ensure that our clients are satisfied.  Whether this means creating templates to decrease the time you spend dictating or providing you access to old records that have been lost or damaged, the ATS team is committed to the success of your practice.

HIPAA Compliance and Security

ATS understands that technology is changing the medical transcription industry, and we are determined, not only to keep up with the technological advances, but to be at the forefront of these exciting developments.  As technology changes, so does legislation, and at ATS, we are committed to maintaining strict security policies and procedures to ensure that your patients’ medical records are kept private and secure.

ATS is committed to providing physicians with wireless, web enabled, point-of-care solutions on handheld devices to improve productivity and the quality of healthcare to patients.

ATS respects and honors the privacy and confidentiality of all patients and healthcare providers with regard to healthcare information that personally identifies the patient and healthcare provider. We will view or manipulate data with the intent to personally identify the patient, or examine information that we are requested by our customers to transmit between entities.

ATS acts as a custodian only for healthcare information and operates under the premise that healthcare information is not to be used for financial gain. If specific customers request healthcare data for research purposes, ATS will act as an information aggregator for that client, provided proper consent and disclosure has been obtained and patient confidentiality is maintained through anonymous data collection.

Security Statement:

ATS is committed to patient rights regarding confidentiality by providing secure access to authorized healthcare personnel requiring information captured and stored by our applications. To back up this commitment, corporate servers are located at a third party application service provider (ASP), isolated behind a firewall in a physically secure site with continuous monitoring on all equipment. 

Additionally, our ASP monitors the firewall for intrusions and attacks. All data is transmitted over the Internet using the industry standard 128 bit encryption Secure Socket Layer (SSL). Employees are educated on the importance of preserving our commitment to privacy and security principles in the course of supporting our products and services.

ATS is committed to complying with all HIPAA and HCFA mandates as they continue to evolve and impact the healthcare sector.